Xinying Xu, Chang Ma, Juhwan Lim, Alberto Beiza and Dr. Robert Bosselman (left to right)

On behalf of ICHRIE and Russell Partnership Technology, we are delighted to announce the winners of the 2024 Level Up, a Revenue Management Competition.

Submission Opening Information International CHRIE is excited to announce that submissions will be accepted soon for the 2024 ICHRIE Global Conference in Montreal, Quebec, Canada!

Such a wonderful opportunity to celebrate the accomplishments of our colleagues! 

 

Co-Hosted by Chaplin School of Hospitality & Tourism Management

 

CLICK FOR THE PROGRAM

 

Opening reception: Tuesday, 20 February 2024 

Symposium: Wednesday, 21 February 2024

SUBMIT YOUR PAPER HERE WITH EASYCHAIR

DEADLINE FOR SUBMISSIONS: 21 JANUARY 2024

 

GET AN UPDATE HERE!!

 

On behalf of the CentralCHRIE Board of Directors, and the 2023 conference planning team, we would like to extend our heartfelt gratitude to each and every individual for making the CentralCHRIE conference, in conjunction with the Spirit of Hospitality Summit at Purdue University, a success. The 2023 CentralCHRIE conference was held at Purdue University October 19-20.

THE FALL 2023 ESD INTERNATIONAL TRAVEL SHOW

Dear EuroCHRIE colleagues,

It’s time to renew your ICHRIE membership!
 
It’s been a great year for International CHRIE and our members. We can’t wait for you to see what we have planned for 2024.
 
Here’s a sneak peek:

It’s time to nominate yourself or someone else for senior leadership positions on the ICHRIE Board of Directors.  We have five (5) open board positions. Hopefully, one or more will be of interest and fit you well.

I am Kate Price-Howard from Troy University’s Global Campus, with our main campus being in Troy, Alabama. I will be representing ESD in the role of Director of Marketing this academic year and wanted to take this opportunity to introduce, thank, and welcome many of our members and highlight our upcoming events!   As we approach a new academic year and the Fall semester, we would not be able to continue thriving forward without the amazing team of outgoing board members who helped ESD become who we are today. A tremendous THANK YOU goes out to Ralf Burbach (ICHRIE – President), Godwin-Charles Ogbeide (Director of Marketing), Ruth Lee O’Rourke (Immediate Past Chair), and Andrea White-McNeil (SECSA).   While we are sad to see this team leave the board, this also gives us the opportunity to welcome the new members stepping in and stepping up to fulfill their forward progression. Please help me welcome the following: Chrystel Masdupuy (ICHRIE – President), Alessia Moretti (Euro CHRIE) from César Ritz Colleges Switzerland, Dr. Heather Lewis (SECSA), and myself as Director of Marketing. Heather and I both represent Troy University. This year we have some exciting events lined up and wanted to get this information out to all chapters as soon as possible! This fall ESD events will kick off with The International Travel Show in New York, New York from 26-28 October 2023. This event includes a networking and professional development event on Wednesday, 25 October 2023, and the New York City Tourism + Conventions Tour on Thursday, 26 October 2023. Registration is under ESD Events on the ICHRIE webpage! In February 2024, we fly south to Miami, Florida for Eta Sigma Delta’s first Undergraduate Student Research Symposium at FIU (north campus) on 21 February 2023. This will coincide with the famous South Beach Wine & Food Festival (SOBEWFF) hosted by FIU Chaplin School of Hospitality & Tourism Management. For those interested in the event industry, there are plenty of opportunities available to gain hands-on experience by volunteering for this event! In May 2024, we will head to Chicago, Illinois for the National Restaurant Association Show from 18-21 May 2024. This will include a back-of-the-house show tour and many networking opportunities! We hope that you will help us market these exciting international events for our ESD students, faculty, and affiliates and we hope to see you there!   Make sure to establish a chapter, if your college doesn’t already have one, and let this serve as a reminder to renew your current memberships as well. These are all exciting opportunities to increase industry awareness and engagement with your hospitality and tourism students!   Kate Price-Howard Eta Sigma Delta Board of Governors

CHRIE FutureFund™ Thanks ICHRIE Members

CHRIE FutureFund™ had a very successful Annual Conference in Phoenix and thank all ICHRIE members who supported CHRIE FutureFund™ initiatives.  The leadership of co-chairs Misty Johanson and Carl Winston resulted in the support of five (5) doctoral students attending the Annual Conference as winners of the inaugural Dissertation Competition, and four (4) Best Paper Winners from the Graduate Conference held last January. The return of the highly anticipated Duck Race drew a raucous crowd around the Lazy River at the JW Marriott Desert Ridge Resort & Spa and raised just shy of $2,000.  The annual 50-50 Raffle raised a record $4,060. Along with the $4,000 donation to support the Grad Conference Best Paper Winners, your Future Fund raised approximately $10,000 to date in 2023. This achievement would not be possible without your support.
 
The CHRIE FutureFund™ has identified support for graduate education and the support of graduate students as a primary objective. Graduate students are the future professoriate, so supporting our future helps ensure member institutions have qualified, talented individuals on their teams, and these future faculty will become leaders within their respective programs and ICHRIE. Over the next several weeks we will introduce you to the individual doctoral students we supported this year.  Each has a wonderful story to tell, and each will be a terrific addition to any hospitality program. For now, we share the work for which each won their respective award.
 

Graduate Conference Best Paper Winners:

Barbara Atanga & Lavi Peng – Customer misbehavior: The joint impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers’ recovery satisfaction (along with supervising professor Anna Mattila) The Pennsylvania State University.
 
Araceli Hernandez Calderon – Theory-driven predictive modeling for food-service crowdfunding success: An integrated approach with business intelligence and supervised machine learning (along with supervising professors Yoon Koh & Minwoo Lee) University of Houston.
 
Wangoo Lee – Examining the “waiting line” effect during menu ordering with self-service technologies (along with supervising professor Lu Lu) Temple University.
 

Dissertation Proposal Winners:

 
Hamzeh Hammadeen – Leveraging the distinct competencies of highly skilled immigrant employees in hotels (Auburn University).
 
Wenfang Liu – An exploration on ghost kitchen business model: Kitchen rental firms and entrepreneurs' investment motivation (University of Houston).
 
Swechchha Subedi – Conceptualization of governance in H & T and the role of trust (University of South Carolina).
 
Nan Xue – The paradoxical relationship between minimalism and tourists’ pro-environmental choices (The Chinese University of Hong Kong).
 
Rachel Yueqian Zhang – Restaurant demand seasonality: Measurement, drivers, and external shocks (Purdue University).     

 

Kate Price-Howard - Director of Marketing

Kate Price-Howard is an associate professor for Troy University for the School of Hospitality, Sport and Tourism Management within the Sorrell College of Business and has worked in the hospitality industry for more than 35 years. Her work during these years was primarily at resort and property management companies, but also included academia, cruise ships, summer camps, and recreation therapy. She has experientially taught commercial recreation to college juniors and seniors in an internship setting as an agency supervisor for her own company, Go Play, Inc., since 2001. She is a board member of SECSA (Southeast, Central & South America Federation of ICHRIE), and a current member of Florida Restaurant and Lodging Association, and Resort and Commercial Recreation Association, and recently became an editor for the Journal of Tourism Insights. 

---

Alessia Moretti - EuroCHRIE Representative

Alessia Moretti is an Academic Assistant at “César Ritz Colleges Switzerland”, a leader Institution in Hospitality and Culinary education. After the bachelor's degree in “Modern Languages and Cultures for the International Tourism” at University of Pavia in 2011, she worked some years in the Hospitality industry, first as a Front Desk Agent and later as an Assistant Front Office Manager. In 2020 she became Academic Assistant at “César Ritz Colleges Switzerland”, where in 2022 she joined the “Master of Arts in Hospitality and Tourism Entrepreneurship”, in partnership with the University of Derby. In April 2023, alongside her role as an Academic Assistant, she started to teach in the Bachelor program in Hospitality.

2023 Annual Deans & Directors Meeting Deans & Directors... Be on the lookout for your invitation to this summer's events just for you on Wednesday, 19 July 2023 at JW Marriott Desert Ridge, Phoenix, Arizona! We look forward to linking with you, so be sure to add these events to your conference schedule... PROGRAM at 9:00 AM - Thanks to ICHRIE's Co-Sponsor, Northern Arizona University LUNCH at 12:15 PM - Thanks to ICHRIE's Co-Sponsor, AHLEI

Meet the 2023 Opening Session Keynotes, the new ICHRIE IAC... MEET THE IAC... Kevin Carey, Chief Operating Officer and Executive Vice President, AHLA  Jennifer Cronin, Former President, Wharf Hotels and Marco Polo Hotels  Glenn Mandziuk, CEO, Sustainable Hospitality Alliance  Wanda Gispert, Vice President, Talent & Workforce Development, MGM Resorts  John Rissi, Senior Vice President Customer & Industry Engagement, ENCORE  Barb Bowden, Area Managing Director, Loews Hotels at Universal Orlando   Calvin Banks, Vice President, Training & Development, Pyramid Global Hospitality Group  Jeff Morgan, CEO, Club Management Association of America  GJ Hart, CEO, Red Robin Gourmet Burgers, Inc.  ABOUT THE SESSION... ICHRIE Industry & Education Collaboration: People Who Can Impact Change Wednesday, 19 July, at 5:30 PM Join us at the 2023 Annual International CHRIE Summer Global Conference in the Opening Session to meet the new ICHRIE Industry Advisory Council featuring an executive interview moderated by lifetime journalist, Jeff Higley. During this session, you hear from and engage with our new council as they help us advance ideas in projects developing for one voice for hospitality, internships, externships, research & education.

Introducing the 2023 Keynotes... Robert Mandelbaum, Director of Research Informational Services, CBRE Hotels Research Dan Fenton, Executive Vice President, Global Tourism and Destination Advisory, JLL Steve Hood, Senior VP of Research for STR and Founding Director of the SHARE Center State on the Industry – from the Experts Thursday, 20 July at 8:20 AM Join us to hear from industry experts on performance, forecasting, and investment for hospitality lodging. You don't want to miss these iconic industry veterans Robert, Dan, and Steve, as they share their insights into what to expect for 2023 and beyond.

Glenn Mandziuk, CEO, Sustainable Hospitality Alliance Net Positive Hospitality: Driving Collaboration for a More Sustainable Future. Thursday, 20 July at 1:30 PM Net Positive Hospitality Sustainability... that is the goal. But how can we help the industry get there? Join us as Glenn presents how we can help supply our industry partners with new skilled talent from our classrooms, work collaboratively to harmonize metrics and KPIs, develop standards and streamline reporting and benchmarking in sustainability and help co-ordinate and develop innovative, practical, and scalable solutions, tools, and resources.

Larry Cuculic, President & CEO, BWH Hotel Group A Life Well Lived: A Leadership Discussion   Friday, 21 July at 9:25 AM ICHRIE is honored to present guest Keynote, Larry Cuculic to our last Keynote session of 2023. Larry leads the parent company, BWH Hotel Group, and oversees their global portfolio of 19 dynamic brands, which boasts approximately 4,500 hotels across all chain scale segments. His vision is to lead through collaboration with the company’s Board of Directors, hoteliers, executive leadership, and associates. He recognizes the greatest strength of this global powerhouse brand is its organizational structure, which is founded on empowering the voice of its members. You don't want to miss this session as Larry shares, "A Life Well Lived: A Leadership Discussion".

---

For a full schedule of the 2023 Annual International CHRIE Summer Global Conference in Pheonix, Arizona, USA, CLICK HERE.

ICHRIE and CoStar SHARE Center invite you to attend the three (3) CoStar SHARE Center sessions scheduled in Phoenix, Arizona at the 2023 Annual ICHRIE Summer Global Conference from 18-21 July 2023. 

Join us for any of the following sessions...

THE SPRING 2023 ESD NRA SHOW TOUR

On Monday, 22 May 2023 from 10:00 AM - 12:00 PM CT, Eta Sigma Delta students and faculty meet at the National Restaurant Association Show at McCormick Place in Chicago, Illinois, USA. Schools that joined ICHRIE for this event were Penn State University, University of South Florida, New Mexico State University, and Rochester Institute of Technology.